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First time was a charm!
I have never done applique work. Your design and instruction made it easy even for a beginner.…
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Products: 546
Categories: 33
Prices: Australian Dollars
Customers Online: 46
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Frequently Asked Questions

What formats do you offer?
DST - Tajima        PES - Baby Lock, Bernina Deco, Brother       HUS - Husqvarna Viking        ART - Bernina
JEF - Janome        VIP
- Pfaff/Husqvarna Viking                     XXX - Singer, Compucon 

Please note EXP is offered as a format selection on all newer designs. If you come across a design that you wish to purchase that does not have EXP as a format option, please select a different format and put a note in the comments box at the end of checkout to ask me to convert to EXP.
Please consult your machine manual or dealer if you are unsure of your format. If you require a different format, please ask, as I may be able to accommodate your request.

How do I pay?
Pay Pal is the only method of payment available. This is a secure, safe and easy way to pay and is free to use. Payment can be by credit card, bank account or Pay Pal balance. You do not need a Pay Pal account to be able to use a credit card for payment. There is an option to pay via credit card on the left hand side of the Pay Pal login screen. Click here for more information on Pay Pal.

All prices are in Australian dollars (AUD). Pay Pal performs the currency conversion automatically at the time of payment in accordance with their current rates.

PLEASE NOTE THAT PAY PAL eCHECK PAYMENTS ARE NOT INSTANT PAYMENTS! This method of payment requires a clearance period, and download links will not be released until the payment has cleared.

How are the designs delivered?
Designs are delivered by way of instant download. After you have successfully placed an order, you will be re-directed back to the Order Summary page which contains the download links. You will also receive an email containing the download links. Sometimes these emails get re-directed to spam folders or the like, or some ISP's may even block the email. In the event that you do not receive an email for whatever reason, the good news is that it doesn't really matter, because you can login to Your Account, click on Order History, then view the order details, and the download links are contained in there as well.

How long do I have to download the designs?
For any orders placed after January 2012, the links will only expire if they are clicked on more than ten times. I can however re-set the links at any time, so if you need to re-download any expired links in the future for whatever reason, please contact me.
What is your refund policy?
Due to the electronic nature of these items, NO REFUNDS or EXCHANGES CAN BE OFFERED. Please ensure that you are aware of your hoop sizes before purchasing as well, as I cannot offer refunds simply because you have ordered a design that is too big for your hoop.

How do I know what colour stops are what in an applique design?
Generally, I try to be consistent in colour stops used for my applique designs - white indicates placement stitching, and gray indicates the tackdown/cutting line. However, you will find a PDF file called "Applique Instructions" in the folder for each design. This contains detailed information as to which colour stop relates to what step. As different formats have their own colour palette, and the colours can change dramatically upon conversion to the different formats, I highly recommend that you view the "Applique Instructions" PDF file for the design. This will make it much easier for you to understand the steps when stitching out the design.  

I am new to embroidery and don't know how to transfer designs to my machine or use my software - can you help ?
You MUST have the necessary software/hardware to transfer these designs to your embroidery machine, and know how to facilitate this. I cannot take responsibility for or provide assistance in this regard due to the numerous different brands of machines/software/hardware. If you are unsure, please find out before purchasing, as I cannot offer refunds.

Can I embroider your designs on items to sell?
Yes, you are more than welcome to sell completed items made with my designs. You may stitch these designs on items to be sold, however THE DESIGNS THEMSELVES CANNOT BE RE-SOLD, TRADED SHARED OR INCLUDED IN ANY OTHER DESIGN SET. Many, many hours work have gone into creating these designs - please respect my work!

Can I use the images of your designs for other projects?
YOU MAY NOT use images of my designs
for the purpose of creating other derivative works such as (but not limited to) cards, scrapbooking, screen printing and other reproduction of the images which are then placed on items for sale and/or personal use. Some of the graphics and illustrations I have used may be licensed to other companies and individuals, and using the images without license or permission may be a breach of copyright policy. My designs are solely for the purposes of machine embroidery designs, and are not a licence for reproduction of the images.

Do you offer custom digitising services?
Due to time constraints and other committments, we do not offer custom digitising. This also includes altering and/or re-sizing designs for your custom requirements.

I need some designs altered / re-sized - can you do this for me?
The designs are only available in the sizes which they were released in. However, there are many good editing programs on the market, or your current software may allow you to enlarge/reduce. I recommend that you not change the design size more than 20% up or down to in an effort to retain the integrity of the design. Re-sizing an applique design will also re-size the width of the outline stitching. Please be advised that if you do edit or resize the designs, you do so at your own risk and stitch quality may (and probably will) be adversely affected. I can take no responsibility in this regard.

How can I contact you?
Click on the "Contact Us" link at the top of the page, or click here to send me an email




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